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96% of Ukrainians now have digital skills
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Ukraine has made a major leap in digital inclusion. According to the 2025 national digital skills survey, 42% of adults and 70% of teenagers already use AI tools for learning, work, or everyday tasks. This reflects six years of steady progress since 2019 — a transformation driven by the Diia.Education platform.
Ukraine has reached a significant digital milestone: 96% of the population now possesses digital skills, with 58% demonstrating basic or higher proficiency. These results place Ukraine close to the average of EU countries — and reflect six years of consistent investment in digital education, led by the Ministry of Digital Transformation through the Diia.Education platform.
Since 2019, the percentage of adults without basic digital skills has dropped from 15% to just 4%. Even amid wartime, Ukrainians remain highly connected — 97% have internet access and 92% use it daily.
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Digital literacy is no longer a competitive edge — it is a basic requirement. The data shows that Ukrainians with advanced digital skills earn, on average, five times more than those without. For 59% of respondents, these skills opened new career opportunities.
A key focus in 2025 is artificial intelligence. The study shows that 42% of adults and 70% of teens actively use AI tools — to write, learn, find information, or work — and more than half of respondents have already made decisions based on interactions with AI systems.
Diia.Education, Ukraine’s national digital learning platform, has become the most recognized in the country — with awareness growing from 31% in 2023 to 37% in 2025. Among people with visual impairments, recognition reaches 96%. Over half of all Ukrainians who study online now use the platform.
This year, for the first time, the survey included visually impaired respondents. Despite their high engagement online, only 3% report above-basic digital skills, primarily due to the poor accessibility of digital services for assistive technologies — a challenge the government and partners aim to address.
Over the past six years, Ukraine has built a full ecosystem for digital skills: a national framework, accessibility hubs, the Diia.Education platform, and AI-focused learning resources. Eleven new learning materials on artificial intelligence are already available, including short videos and full courses.
Behind these efforts is a vision of an inclusive, forward-looking digital state — where digital skills fuel growth, help people navigate rapid technological change, and ensure no one is left behind.
The Digital Skills of Ukrainians 2025 Survey was conducted at the initiative of the Ministry of Digital Transformation of Ukraine, with the support of the Swiss-Ukrainian EGAP Programme, implemented by East Europe Foundation.
